Jk8 Privacy Policy — How Your Information Is Kept Safe

To deliver our services on the jk8 platform, we collect various types of information. This data comes from two main sources — what you provide directly, and what is generated automatically as you use the platform.

We only collect the minimum information necessary to provide our services. Collecting excessive or irrelevant data goes against jk8's policy.

Jk8 uses your information for specific, limited purposes only. No data is used beyond its original intent. Below, we clearly outline what information is collected and why:

• Account management: To create your profile, verify your login, and keep your account secure.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Service Improvement: To analyze your gaming experience and improve the quality of the platform.
• Security & Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal compliance: To meet regulatory requirements and comply with government directives.
• Responsible Gaming: To identify unusual gaming patterns and provide support to users.
• Contact: To send important updates, promotions, and security-related notifications.

Jk8 takes the sharing of your personal information very seriously. We do not share your data with third parties as a general practice. However, sharing may occur in the following limited circumstances:

• Payment Partners: With approved payment partners such as bKash, Nagad, and Rocket — solely for the purpose of processing transactions.
• Technology Service Providers: Third-party contractors providing server hosting or security services — bound by strict confidentiality agreements.
• Legal requirements: In response to a court order or a valid request from a regulatory authority — only the minimum necessary information will be shared.
• Fraud Prevention: With law enforcement agencies in cases involving serious fraudulent activity.

Even in the above cases, only the minimum necessary information is shared. All third parties are contractually bound to comply with our privacy standards.

Jk8's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can manage or block cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Jk8 does not retain data longer than necessary. A specific retention period is defined for each type of information:

• Account information: For as long as the account remains active, and for up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Gaming Logs: Up to 3 years — for dispute resolution and responsible gaming oversight.
• Cookies and session data: In accordance with the expiry period of the respective cookie.
• Support Conversations: Deleted 2 years after last contact.

Jk8 protects your data with a multi-layered security approach — covering not just technical safeguards, but administrative and physical security measures as well.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
• Firewall & Intrusion Detection: Automated threat monitoring system, active 24/7.
• Data Masking: Sensitive information such as payment numbers is partially masked.
• Access controls: Only authorized personnel may access specific data.
• Regular Backups: Encrypted backups are stored at a secure off-site location.
• Penetration Testing: External security assessments are conducted at least twice a year.

In the event of a security breach, jk8 will notify affected users as quickly as possible and take all necessary steps to address the situation.

As a jk8 user, you have several important rights over your own data. We fully respect these rights and are here to help you exercise them.

Jk8 is an adults-only gaming platform. We strictly prohibit the collection of data or provision of services to anyone under the age of 18.

• Age verification is mandatory at registration.
• In cases of doubt, age must be verified with a government-issued ID.
• If a user is identified as a minor, their account will be closed immediately.
• Any data collected from a minor will be deleted without delay.

Jk8 may update this privacy policy from time to time. Changes may be made to reflect service improvements, new legal requirements, or technological developments.

• For significant changes, advance notice will be sent to your registered email address.
• The date of any changes will always be clearly displayed at the top of this page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
• Previous versions are available upon request.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are always happy to assist.

Once you submit a complaint, we will investigate it thoroughly and work toward a fair resolution. jk8 believes that user trust is our most valuable asset.